Why do I need both fields if my policy is free?

Google requires the fields to be present, not just non-zero. Free shipping is shippingRate.value of '0'. Free returns is returnFees of 'FreeReturn'. The fields must be emitted explicitly.

How do I handle different policies for different regions?

Add multiple shippingDetails entries (one per destination zone). For return policies that vary by region, applicableCountry can list multiple countries; if you need genuinely different policies per region, override at the per-product level or per-store level for multi-store accounts.

What if my schema validates but Google still doesn't show rich results?

Rich result eligibility ≠ rich result display. Google decides per-query whether to show the rich result. Validate eligibility first, then track impressions in Search Console → Enhancements → Products. If eligibility is green but display is rare, the query competitiveness is the bottleneck, not your schema.

Configure 2026 Product schema (hasMerchantReturnPolicy, shippingDetails) — Help | Ordiko

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Configure 2026 Product schema (hasMerchantReturnPolicy, shippingDetails)

How to configure Ordiko's 2026 Product schema fields — return policy and shipping details — to maintain Google rich-result eligibility.

TL;DR. Configure store-wide return policy and shipping policies in Settings → SEO. Ordiko emits hasMerchantReturnPolicy and shippingDetails on every PDP automatically. Verify with Google's Rich Results Test on a sample PDP.

Why this matters

Google's 2026 Product rich-result enforcement requires both hasMerchantReturnPolicy and shippingDetails on every Product offer. Missing either field disqualifies the product from rich snippets (price, availability, star rating, etc.).

Step 1: Set store-wide return policy

Settings → SEO → Return Policy:

Field	Value (example)
`applicableCountry`	`["US", "CA"]`
`returnPolicyCountry`

FAQ

Why do I need both fields if my policy is free?: Google requires the fields to be present, not just non-zero. Free shipping is shippingRate.value of '0'. Free returns is returnFees of 'FreeReturn'. The fields must be emitted explicitly.
How do I handle different policies for different regions?: Add multiple shippingDetails entries (one per destination zone). For return policies that vary by region, applicableCountry can list multiple countries; if you need genuinely different policies per region, override at the per-product level or per-store level for multi-store accounts.
What if my schema validates but Google still doesn't show rich results?: Rich result eligibility ≠ rich result display. Google decides per-query whether to show the rich result. Validate eligibility first, then track impressions in Search Console → Enhancements → Products. If eligibility is green but display is rare, the query competitiveness is the bottleneck, not your schema.

Field	Value (example)
Destination country	US
Currency	USD
Shipping rate	4.99
Handling time min/max (days)	0 / 1
Transit time min/max (days)	2 / 5

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Configure 2026 Product schema (hasMerchantReturnPolicy, shippingDetails)

Why this matters

Step 1: Set store-wide return policy

FAQ

Step 2: Configure shipping policies

Step 3: Verify

Step 4: Override per product (if needed)

Step 5: Monitor

FAQ